Drinking Water Supply in Phnom Penh, Cambodia

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Case Description
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Geolocation: 11° 33' 0", 104° 55' 0.12"

Summary

The Phnom Penh Water Supply Authority experienced a sweeping transformation starting in 1993. The public utility went from being an institution that was almost bankrupt and plagued with corruption and inefficiency to one that is now considered a model for good governance and high quality service. The utility currently provides uninterrupted clean water service to over 90% of the city of Phnom Penh and has consistently increased its profits since 1993 while also paying consistently higher income taxes to the Cambodian Government and providing subsidies for poor households. The extraordinary success resulted from a combination of legislation that granted the utility financial and operational autonomy, government support, and good leadership. Continued success will depend on the ability of the utility to tackle the main threats that affect urban water: population growth, water scarcity, decreasing water quality and pollution, water overuse, climate change, and infrastructure, institutional, and social problems.



Natural, Historic, Economic, Regional, and Political Framework

Background

Phnom Penh, the capital of Cambodia, lies on the confluence of three rivers: the Mekong, Tonle Sap and Bassac rivers (Figure 1). These rivers are the source of freshwater for the city’s population of approximately 1.3 million (approximately 10 percent (%) of Cambodia’s population) [1] [2]. Until the late 1960s, many of the residents of Phnom Penh had an uninterrupted 24-hour water supply of reasonable quality water [3]. Political turmoil that began in the late 1960s and continued for the next two decades took its toll on all of Cambodia’s development sectors including urban water management [4]. During the four-year rule of the Khmer Rouge, from 1975 to 1979, people were forced to evacuate Phnom Penh to work in agriculture in rural areas. All water infrastructure in the city was neglected and water supply was limited to a small group of leaders [5]. In 1979, the Phnom Penh Water Supply Authority (PPWSA) restarted operations at 45 % of its initial capacity [1]. The PPWSA as an institution was dysfunctional and staff were under-qualified, underpaid, unmotivated, and lacked efficiency, which led to consumers receiving very poor service during the next decade[4] [4].



Analysis, Synthesis, and Insight

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ASI:Drinking water supply in Phnom Penh – problem-shed, policy-shed and watershed

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Contributed by: Tania Alarcon (last edit: 20 May 2013)








  1. ^ 1.0 1.1 Das, B., Chan, E. S., Visoth, C., Pangare, G., and Simpson, R., eds. (2010). Sharing the Reforms Process, Mekong Water Dialogue Publication No. 4, Gland, Switzerland: IUCN
  2. ^ Asian Development Bank (ADB). (2012). Cambodia: Water supply and sanitation sector assessment, strategy, and road map. Asian Development Bank, Mandaluyong City, Philippines
  3. ^ Biswas, A. K., and Tortajada, C. (2010). Water Supply of Phnom Penh: An Example of Good Governance. International Journal of Water Resources Development, 26:2, 157-172, June 14
  4. ^ Cite error: Invalid <ref> tag; no text was provided for refs named name
  5. ^ Phnom Penh Water Supply Authority. (2013). History. Organization Structure. Production System. Distribution System. Water Quality. Non Revenue Water. Retrieved from: www.ppwsa.com.kh/en/index.php?page=history